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Taking a step ahead, We are proud to present our new Grievance Management System (GMS)-which helps in maintaining all complaints / suggestions in rural area. GMS has been created, keeping in mind the criticality of maintenance of every complain/suggestion & send the complain/suggestion to the respective person to resolve. So we have designed our software in such a way which can receive the complain/suggestion even from a villager & send the same to the respective person in-charge, a response id will be generated & sent to the caller. When the complain is resolved again a SMS generated & sent to the caller & the whole system is looked after by Authorized Officer.

How is the Complaint Received ?

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How is the complain processed?

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Page last modified on Wednesday 02 of September, 2015 16:39:33 IST